Documedia provides customized onsite support, based on the specific needs, objectives, and practices of the client's organization. Support and coaching plan are developed and reviewed with the client, and a balance between needs, objectives, and duration is achieved.

Software Setup and Customization

A critical ingredient of the successful implementation of any new software application is program setup and deployment. Almost all out-of-the-box software applications require some tweaking, from simple fine-tuning to a major effort to install a company's custom standards and working methodologies. Off-the-shelf software seldom works exactly the way a company desires in all respects, and customization should occur before embarking on a major training program, so that people are working with company standards from the beginning.  

Post-Training Support & Coaching

With complex computer applications like Adobe, or Macromedia software, it is insufficient to provide a few days of training, and then expect that people will be able to productively use the software from that point forward. Invariably, new users will require on-going support and coaching as they start to apply their newly-learned software skills to real projects. We can provide on-going coaching services for your organization and also include telephone or email support.

More info

We would be pleased to discuss how Documédia can help you with your Support or coaching needs. Please contact us to discuss your requirements or fill-in the request for development form.